Keith Anderson, CPA

"I was getting tired of worrying about this and that," says Keith Anderson, head of Anderson Accountancy is Santa Cruz county, California. "There wasn't one day when I just thought, 'that's it!" I wasn't that desperate, but i was thinking that way. Things were not doing well and the practice needed an injection of new ideas.

"When I got to Glendale, I found al of what Sterling had to teach useful. Each thing they had to show me was something that when you are exposed to it you say, 'Oh yes, I knew that!,' but of course, meanwhile you were never able to pull it all together.

"When I started implementing the Hubbard system, I got an immediate change in the office - the atmosphere in the office was better, and morale went right up."

"The tools I got were so extensive that I am still implementing them, but I started with making the paper flow more efficient. I also got better control of staff production using statistics and got incentives put in - incentives to production.

"The thing I noticed most," says Anderson, "was mostly in me. I found I had greater excitement for the business possibilities. Before, if I'd gotten stuck in a rut, maybe I'd have ideas but I would have to try hit or miss to improve the situation. Sterling gave the tools to make real improvements.

"I am now in a position where I am handling the business, rather that the business handling me. Where I used to be just puzzled, now I have what I need to fix things. Sterling has loaded my toolbox so that now I can make the specific improvements I want.

"As I said, "summarizes Anderson. "I wanted to make my business more efficient and Sterling gave me the tools to accomplish that and helped me to master them. I have found it to be very valuable."